Our Purpose
Plumbing issues never come at a good time and quite possibly the only thing worse than a plumbing problem is a plumbing problem that requires a tunnel or a trench to get repaired. At Tunnels and Trenches we’ve discovered that SERVING is our PURPOSE and digging is HOW we SERVE…our clients, community, our vendors, and our employees. The most gratifying moment for us is when our crews are finally done, our clients are served, and families can get back to enjoying their home.
Who we serve
Our clients are primarily plumbing and mechanical companies both big and small. We treat every job with the same sense of urgency. Throughout the years we’ve learned that communication [or the lack of] has been one of the biggest downfalls for most tunneling companies. Simply put, plumbers seldomly know if or when the tunneling crew started and/or finished the job and it’s up to them to hunt the digging crew for information. At Tunnels and Trenches, LLC we make it a point to consistently communicate our progress through various means including texts, emails, and other social media platforms. By doing so, our clients [plumbing companies] are always “in-the-know” and can in turn maintain their customers informed, enhancing customer service and the overall end-user experience.
What we stand for
Our values are inspired by an excerpt from Colossians 3:23 that says, “Whatever you do, work at it with all your heart, as working for the Lord…” This scripture determines our conduct and the company’s direction. If a plan or idea, however great it may seem, does not underscore one of our values, then we simply won’t do it.
At Tunnels and Trenches, LLC we value: SERVICE / RELATIONSHIP / COMMUNITY CONTINUOUS IMPROVEMENT / FAITH
Contact
(210) 965 2680
[email protected]
Service
San Antonio Area
Austin Corridor